Twigest
Use Case

Crisis Monitoring on Twitter

PR crises escalate fast on Twitter/X. Twigest's 24/7 monitoring detects the early warning signs — volume spikes, negative sentiment surges — so you can respond before it goes viral.

What you get

Volume Spike Detection

Twigest detects abnormal mention spikes in real time — a classic early signal of a developing PR crisis — so your team can respond before it spirals.

Negative Sentiment Alerts

When the proportion of negative mentions about your brand suddenly rises, Twigest flags it immediately — giving you a critical window to act.

Multi-Channel Alerts

Crisis notifications are delivered instantly to email, Telegram, or Slack — wherever your team is — so no one is caught off guard.

Crisis Context & Timeline

Get an AI-generated timeline of how a crisis unfolded — what was said, by whom, and how it spread — so your team can craft an informed response.

How it works

01

Set Up Your Watchlist

Add your brand names, product names, executive names, and sensitive keywords you want monitored around the clock.

02

AI Monitors 24/7

Twigest watches for volume spikes, sentiment shifts, and negative keyword clusters — the three leading indicators of a developing crisis.

03

Instant Notification

The moment a threshold is crossed, an alert goes to your team via email, Slack, or Telegram. You respond — not react.

“A competitor's blog post misquoting our CEO started circulating on Twitter at 2am. Twigest's Telegram alert woke up our PR manager in time. By morning, we had a response ready. The thread never gained traction.”

— Head of PR, E-commerce Brand

Protect your brand reputation — 24/7

Free plan included. No credit card required. Setup takes under 5 minutes.

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